There's a great website called Woodweb that I find myself coming back to-not only to use their extensive knowledge base and to read their really great forums on everything from adhesives to cabinetmaking-but also to read stories and advice from other carpenters and remodeling professionals.
Below is an excerpt from a forum about dealing with a client that is impossible to please. One carpenter found himself in a precarious situation after installing a vanity and asked for advice about how to walk off a job...
From contributor J: What you've got here is a job that has gone sour due to the behavior of the client. There is nothing you can do to make this person happy, bar doing the rest of the work to museum standards and paying him for the privilege of his letting you work on his house. Your job now is to detach yourself from this situation as quickly and as gracefully as you can. If you can't manage graceful, then settle for quick.
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From contributor B: I too have had clients this way. There is nothing you can do to satisfy this guy... nothing. He will always find something to complain about. If not yesterday, it's today or tomorrow. I'd take the above advice. Remove the vanity, saying that he's not pleased with it. Also take yourself off the job, saying that it is beyond your ability to make maple look like cherry... color, grain and all. The client I had like this, I figured he suffered from OCD and had to have everything perfect, which is impossible to achieve. I am convinced he contributed to my heart attack. Walk and be in better health.
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From contributor L: Been there, analyzed it to death, finally concluded the same thing everyone above has said - bow out quickly and whatever you do, don't go back. Some things never change their stripes!
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From contributor K: Absolutely... get out now. He sounds like the kind of guy that will be shocked that you don't kiss his butt. When he frantically says "What are you doing?" (while you're carrying your stuff out), just tell him how sorry you are that there was an obvious misunderstanding from the beginning and that you cannot give him what he wants at that price. If he tries to barter with you, ask you to stay, agree to pay more, etc. (savor the moment), tell him you'll consider it and then just keep on walking. Leave him hanging.
Saturday, June 30, 2007
Woodweb
Monday, June 25, 2007
Friday, June 15, 2007
What is FSC Certified Wood?
Environmentally sustainable practices are at the forefront of many new home builders, designers and green enthusiasts minds and in the minds of many Americans that believe in retaining the Earth's precious resources and atmosphere.
Thursday, April 12, 2007
Great Woodworking Resource
I was really excited to stumble across a great website run by an Atlanta based tool supplier and education center called Highland Woodworking. They have a nice collection of hard to find tools and a blog that is a good how-to resource for woodworkers. I am also impressed by their focus on education and training. It's nice to come across a community of like minded individuals that care about craft and craftsmanship.
Monday, March 19, 2007
The Gorilla Glue Debate
Lately, I've been talking to carpenter friends of mine and Gorilla Glue has come up in more than one conversation. I haven't solicited for any opinions on glue, but it's ironic that Gorilla Glue has been a topic of late.
Most of the friends that I have talked to don't like Gorilla Glue. They don't think it holds any better than yellow wood glue-or are put off by the fact that it is super messy.
When I ask them if they wet the surfaces they are trying to bond-most answer no-and I believe that is a big reason they are not getting a good result. The reason you wet the bonding surface is to activate the foaming polyurethane- which then allows the glue to expand and seep deeper than the surface of the join-bonding it tighter.
I work with all kinds of glue for all kinds of jobs and I like to use expanding polyurethane glue (like gorilla glue) for gluing solid wood boards together or interior joinery. Since it expands as you work with it, the join needs to be held in place with clamps. It has a pretty slow drying time and you have to machine sand your surface to remove the excess foam to get a nice seamless finish. Just be sure to wear gloves or it will be on your hands for weeks.
Gorilla glue isn't good for small repairs that can't be held tightly in place. If you can't squeeze what you're gluing together-it will just make a big foamy blob.
I work with many brands of expanding polyurethane glue. Elmer's Ultimate is what I use most, but Gorilla Glue is the marquee brand and surprisingly a hot topic among carpenters.

